Skip to main content

Amazon Q Business actions

The Amazon Q Business extension provides actions for searching your organisation's internal business documents and knowledge sources within Workforce Flows. Use these actions to retrieve relevant content from your Amazon Q Business application to inform and enrich your automated content processes.

The Amazon Q Business action extension can be installed from the Workforce integration marketplace.

See Amazon Q Index setup for details of how you connect Amazon Q Index to Amplience and find the information you need to configure the Amazon Q Business action extension.

Tip

These action descriptions cover the most commonly used inputs and outputs. When designing flows, you may also notice additional input and output variables.

Search Relevant Content
Link copied!

Searches Amazon Q Business to find internal business documents and knowledge sources related to a query. Use this action when you want to retrieve context from your organisation's internal data to support content generation or decision-making within a flow.

Inputs

InputTypeRequiredDescription
queryTextstringNoThe search query used to find relevant internal business content

Outputs

OutputTypeDescription
relevantContentarrayA list of relevant content results, each containing a content field (string) with the text of the matching document or knowledge source

Adding actions to flows

Inputs, outputs and ports

Input field variables

Developing extensions