reports and whitepapers


Key challenges content producers face. Fixed.

With more and more content being produced, content producers are struggling to keep up. We want to help. We’ve looked at the key challenges faced every day and actual fixes for them.

Creating Compelling B2B Content to Scale

Content is now king for B2B businesses too. Learn more about not only how we got here but also the types of content you need to be delivering as a B2B business and how to do it.

The 2021 Distributor 300 report

Understand how U.S. distributors and wholesalers will drive growth today and post-COVID through digital commerce, courtesy of Digital Commerce 360’s report.

Designing connected customer experiences for the modern world

Together with Algolia, Akeneo and EPAM, we’ve looked at how you can solve for all those journeys, and take you through an example whereby through leveraging the right technology and the right strategies, brands can design experiences for this digital-first, modern world.

IDC MarketScape: Worldwide Content Management Systems for Persuasive Digital Experiences

Amplience has been named a Leader in the 2021 report, Worldwide Content Management Systems for Persuasive Digital Experiences 2021 Vendor Assessment.

The Definitive Guide to Digital Transformation & The Digital Maturity Matrix

This is your definitive guide to digital transformation. Understand not only what digital transformation is and why it’s imperative, but also plot yourself on the Digital Maturity Matrix to see where you currently sit, what lays ahead in your transformation journey, and how to successfully get there.

Monolith vs MACH: A MACH Commerce Guide

Alongside partner BigCommerce, we’ve put together your MACH commerce guide. We’ve started at the basics of what MACH is, calmed all the misconceptions in the market, outlined how to get started, and more.

Holiday Planning 2021

Digital Commerce 360’s 2021 Holiday Planning report looks at what retailers can expect this year, and gives you the tips and strategies you need to prepare – everything from using omnichannel to your advantage to website performance and marketing.

The Europe 2021 Ecommerce Region Report from RetailX

Get an insight into the eCommerce markets and current trends across Europe thanks to RetailX.

Unlocking B2B customer experiences

It’s time for change for B2B. Together with our partner Slatwall Commerce, we’ve looked at how B2B have got to this point, why they need to be adapting, and what technologies can help them prepare for the future.

Forrester: Digital Experience With A Headless-First Approach Powers Future Growth

Find out why a headless-first approach should be powering your digital experiences, especially when wanting to overcome key content challenges and power future growth. It’s all in the commissioned study conducted by Forrester Consulting on behalf of Amplience.

Retail Top 1000 Report

Digital Commerce 360’s report, Key Findings from the 2021 Top 1000 Report, gives insight into the top North American retailers, especially their omnichannal services, web traffic, and where they saw success over the holidays.


The world has changed for luxury retail. Covid-19 has been a huge catalyst for change towards a digital-first, customer-centric approach, but many businesses still aren’t looking at their operations and digital efforts in the right kind of way.

Giving B2B buyers what they want

Buyers now want a richer experience as well as an even more streamlined experience. And to do this the right content and technology must come together throughout the purchasing process.

The Germany 2021 Ecommerce Country Report from RetailX

Get an insight into the eCommerce market and current trends in Germany thanks to RetailX.

Future of Ecommerce 2021 report from Raconteur

The Future of Ecommerce 2021 report, as published in The Times, looks at how eCommerce can remain on a high beyond the pandemic especially as stores reopen, how luxury retail has embraced online, getting returns right, and more.

Gartner: Adopt a Composable DXP Strategy to Future-Proof Your Tech Stack

Understand how a composable DXP will help businesses create and manage modern, personalized customer experiences, and future-proof their technology stack, with Gartner report, Adopt a Composable DXP Strategy to Future-Proof Your Tech Stack.

Digital Commerce 360 Tech Innovations that Stick

Learn more about the latest eCommerce tech innovations, like headless commerce, that are here to stay and that retailers can’t ignore.

Nordics 2021 Ecommerce Region Report from RetailX

Get an overview of the eCommerce market and trends in the Nordics thanks to RetailX.

Composable Commerce: The Basics

Composable commerce hasn’t been around for too long, but it’s here to stay. To help you get to grips with what it actually means and why it should be on your radar, we thought we’d strip it right back. Take you back to basics if you will (because no one really wants to read all the jargon anyway).

The Technology B2B Businesses need to survive

We’ve looked at how B2B and B2C worlds are colliding, and critically what technology B2B businesses must adopt now in order to keep up and keep afloat.

Digital Commerce 360 Improving Conversion Rates

Adam Sturrock, VP of Product Marketing, looks at how modern digital experiences and MACH-based technology can drive retailer’s conversion rates higher with Digital Commerce 360.

The Challenges of Cyber Week

Planning starts months in advance. The stress it places on teams is immense. And, it’s only getting harder. It’s time for retailers to take back control.

Headless Commerce: The Basics

Forget all the jargon, all the technical talk and fluff. This is the stripped back, simple version of what you need to know when thinking about a move to headless commerce. The basics if you will.

The Forrester Wave™: Amplience Evaluation Summary

Get an in-depth look at Forrester’s evaluation of Amplience from their Forrester Wave for Agile CMS report.

The Forrester Wave™: Agile Content Management Systems, Q1 2021

The Forrester Wave™: Agile Content Management Systems (CMSes), Q1 2021, looks at how different vendors stack up when it comes to agile CMS offerings. The best part, Amplience has been named as a Strong Performer.

Cyber Five Report 2020

Inside this report, Amplience Founder and CEO, James Brooke, chatted with Digital Commerce 360 and explains the challenges retailers are facing and what they can do to manage them.

Future of Retail 2020

The Future of Retail 2020 report, as published in The Times, examines how retail is expected to continue post-coronavirus, what brands need to know about social commerce, the new retail calendar, and so much more.

The Middle East 2020 Ecommerce Region Report from RetailX

Get an overview of the eCommerce market and trends in the Middle East thanks to RetailX.

How to keep up with a tsunami of ecommerce change

We’ve delved into some of the top trends in eCommerce, looking at the changing landscape and how shoppers are buying online today. And more importantly, we’ve outlined what you can do about it, helping you to stay ahead of the competition and stay relevant.

Headless Commerce Q&A in Internet Retailer Report

Get the answers to how headless commerce and headless experience management can transform your customer experience through this Q&A with Internet Retailer in their "Customer Experience: Trends & New Developments" report.

Gartner: Composable Commerce Must Be Adopted for the Future of Applications

Discover how Composable commerce lets digital commerce businesses leverage packaged business capabilities to deliver those customer experiences, now and in the future.

Headless CMS Buyer's Guide

How do you choose which CMS is the right fit for your business, and perhaps more importantly today, how do you know if a headless CMS is right for you? To help with your evaluation process and navigate these tradeoffs, we have created this guide.

Headless Experience Management Whitepaper

Headless Experience management is the next evolution, but what is it, and how can it be delivered?

Headless commerce playbook

If you don't know where to start with headless, start here. This playbook has everything you need to know to kickstart your move to headless commerce.

forrester tei study dynamic content

Reduce team stress and triple your output. Learn how Dynamic Content is proven to boost productivity.

forrester tei study dynamic media

It costs less to look better. Learn how Dynamic Media is proven to boost performance.