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Amplience credits

Amplience credits make it easy for you to try out Amplience AI services, including Amplience Studios, without having to set up your own account with OpenAI or other providers.

Topping up your credits
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An organization is allocated a bundle of Amplience credits per month for free. If you have used up your allocation of Amplience credits and try to perform an action that uses credits, you are notified with a message. If you want to keep making use of AI features, then visit our top up credits page to add credits to your account.

Once the credits are added to your account, you can continue to make use of our AI services.

Including AI services in your workflow

When you decide to adopt one or more Amplience AI services into your workflow, then you can choose an Amplience credits plan to meet your needs.

Using the AI services
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Each time you make use of one of our AI services you will be spending one or more Amplience credits.

If you run out of credits when using extensions such as the Generative rich text editor or Image alt text generator, you'll still be able to use the functionality of the extension, you just won't be able to use the AI features.

The image below shows the message displayed in the Generative rich text editor extension and other extensions when requesting an action that uses AI credits with no credits available. When using the background removal API, an error will be returned if you have no credits remaining.

Out of credits message

Amplience credits FAQs
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When is the credit balance refreshed?
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Your free credits are recharged on the 1st of each month at 00:00 UTC.

If you have signed up for an Amplience credits plan, then these credits are also recharged on the 1st of each month at 00:00 UTC.

How do I get more credits?
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Visit our top up credits page to add credits to your account.

What AI services make use of Amplience credits
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Our AI extensions and APIs all make use of Amplience credits. Credits are also used each time you generate content in Amplience Studios.

We plan to add more services soon.

Does each use of the AI services use one credit?
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Using our AI extensions, or removing the background from an image will all use one credit. Generating content in Content Studio requires one or more credits, depending on the options you've chosen.

Can I see how many credits I have used?
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If you are an organization admin, you can see your credits balance in the usage tab of the Account Management window.

If you're using Content Studio, you can also see your available credits at the top of the window.