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Updating schedules

To help prevent you from making updates to scheduled content by mistake, there are some checks and warnings when you delete and edit schedules.

Deleting events
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There may be cases where you want to delete an event, such as when plans change and you choose not to go ahead with a particular campaign. In this section we'll show when an event can be deleted and how to do so.

To choose an event for deletion, click anywhere inside the event in the calendar or list view. Then right-click to choose the event's contextual menu. The "Delete event" menu item will only be shown if the event can be deleted. Events cannot be deleted if they contain editions that have been scheduled to go live or are already published. If you wish to delete an event that contains scheduled editions, then you would need to unschedule this editions first.

If the "Delete event" menu item is shown, select it to go ahead and delete the event.

Choosing an event to delete

In this example the event contains editions with a status of draft. You will be warned that deleting this event will delete all editions contained within it. Click "Delete" to go ahead and confirm that the event should be deleted.

Event deletion warning

The event has now been deleted and is no longer displayed in the planning view.

Event deleted from planning view

Deleting editions
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To delete an edition, first view the event that it is contained within, either by selecting the event in the planning view and choosing "View event" from the contextual menu or double-clicking anywhere within the event.

From the event window, select the edition you want to delete, right-click and choose "Delete edition" from the contextual menu.

Choosing an edition to delete

A warning dialog is displayed asking for confirmation, Click the "Delete" button to continue.

Confirmation dialog

The edition has now been deleted and has been removed from the event.

The edition has been deleted and removed from its event

The "Delete edition" menu item is only displayed when an edition can be deleted. An edition cannot be deleted if:

  • it is scheduled
  • it has already been published
  • it has expired

Editing content in a slot
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When the Update editions feature is enabled, a lock status is shown for content items added to slots. By choosing to lock or unlock a content item, the planner can control whether the update editions feature can be used to update the content.

In the example below, the "Winter collection coats" content item added to the "Home page hero banner slot" has been locked and cannot be updated. In the content usage panel in the production view, this content instance would be shown as locked and not updatable.

Note that when update editions is enabled, content added to slots will initially be unlocked. Content added to slots before the feature was enabled will be locked. When update editions is not enabled, hovering over content in a slot in an unscheduled edition will show the edit and trash icons to allow you to edit or remove the content.

To unlock a content item in a slot, hover over the slot content and click the unlock icon.

Hover over content in a slot to lock or unlock

The content instance is now unlocked and shown as unlocked in the content usage panel. It can be updated using the update editions feature or edited or deleted from the slot view in the edition window.

The content is unlocked and can be updated

When an edition is scheduled, each content instance is marked with a blue lock to show that it cannot be updated. In order to update the content, the planner would need to unschedule the edition.

Content in slots in scheduled editions is shown with a blue lock

Resolving version conflicts
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Editions cannot be scheduled if they contain version conflicts: where two or more versions of the same content are included in slots added within the same edition.

On this page we'll explain how to use the conflict resolution that makes it easy to fix these issues and allow your editions to be scheduled.

In the example below, some content has just been added to "Get ready for the sale" edition that has caused a version conflict. The slots containing the content of which there is more one version are marked with a red triangle. You can click each slot to visualize and edit its contents to fix the problem.

Edition with slots containing a version conflict

If you can't solve the version conflict by viewing the contents of each slot, click the red triangle shown at the top right of the window to open the conflict resolution window.

Click the red triangle to open the conflict resolution window

The conflict resolution window is now displayed and it indicates that we have two versions of the "Run don't walk…" banner, but added to different slots. We have to pick one version of the content to publish to both slots.

The best way to decide which version to choose is to do a visual comparison. If we click v2 of the banner you can see the preview appear on the right hand window.

The conflict resolution window

Next we'll click v1 of the banner. A visualization of this version of the content is shown, together with each of the fields.

Viewing v2 of the banner

If you click in a selected version a tick appears. To choose that version just click the "Apply changes" at the top of the window and the selected version will be used for both slots. However, in this case we want to use the latest versions of all the content.

Clicking the "Choose latest for all" button as highlighted below will choose the latest version of all content items causing a version conflict. In a lot of cases this is likely to be your preferred option. In this example we'll choose to resolve conflicts with the latest version and click the "Apply changes" button.

Either of the versions can be chosen

A confirmation dialog appears telling us that all slots containing an earlier version of the banner will be updated to include the latest version. Click "Apply changes" to continue.

Choosing to use the latest version of the banner content

The conflict has been successfully resolved and the edition can now be scheduled.

The edition version conflict has been fixed

Scheduling editions