Next Generation Authoring FAQs
On this page we've included the answers to some common questions about using the Next Generation Authoring (Beta) release.
We're fixing issues as you feed them back to us. See the section, at the end of this page.
How do I get Next Generation Authoring features?
You can benefit from the new 'look and feel' of the enhanced content authoring straight away just by switching it on. Learn about the .
To get additional features, your developers will need to make changes to your content type schemas. Discover .
Why is Next Generation Authoring already switched on?
Your organization has the option to turn on the new content authoring experience by default for all users. See .
How can the authoring experience be optimized?
Next Generation Authoring offers developers features, such as tab and grid layout, customizable components and content palettes, that they can use to .
Can I switch between the new and previous authoring modes?
Yes, during the beta release you can switch Next Generation Authoring on and off. We encourage you to switch to our next generation of content authoring and take advantage of the benefits it offers. See .
Why doesn’t drag and drop work all the time?
Sometimes if the items in your list span the full height of your screen then you will need to use the combination of click and mouse/trackpad to activate the drag behavior.
Will the new features work with the previous authoring experience?
Mostly, yes, Next Generation Authoring features can be used in the previous authoring experience. See the limitations section.
Why am I being asked to save when I haven’t made a change?
One reason could be that your developers have changed the underlying content type schema. Simply save your content and continue.
Why don’t my images show in the default text editor?
Previously, when you pasted an image link into the default markdown editor, the image would be displayed in the Edit tab. With Next Generation Authoring the default editor no longer displays images. We are working to resolve this very soon.
Limitations
Next Generation Authoring is designed to be compatible with our previous authoring experience and with your existing schemas and content. However, in some instances it may not be possible for the previous authoring experience to fully adapt to next generation features:
The previous authoring experience is not shown correctly
This is probably because you're trying to open a content item that contains these Next Generation Authoring features:
- Conditional fields
- Tabs
Tab and grid layouts
Content types with next generation tab and grid layouts will re-adjust to a single list of fields when you switch them to the previous authoring mode.
Fixed issues
View the list of resolved issues
| Issue | Description | Fixed date |
|---|---|---|
| Multi select images, video and content | Next Generation Authoring now supports adding multiple assets or linked content items to a list. | 9th Sept 2024 |
| Earlier versions of the Safari browser | Next Generation Authoring compatibility issues that prevented you from saving content with Safari browser versions of 16.4 or older, are now fixed. | 4th Sept 2024 |
| Tables in default markdown editor not retaining table formatting | Updated to enable the correct parsing of markdown tables to prevent them being corrupted when saved back using new form. | 4th Sept 2024 |
| Hierarchy node inheriting data | Corrected so that creating a new hierarchy node creates an empty content item with no data inherited from the parent. | 4th Sept 2024 |