People & Culture Generalist

Department: People and Culture

Employment Type: Full time

Location: London, UK

We’re here to rid the world of bad shopping experiences.

It’s a bold aim, and one that needs both a dynamic team and a very different way of working.

That’s why we want people who can weave their unique skills, experience and character into a global team that learns, shares, grows and succeeds together.

Our people are all stewards of the business, helping us to win through care, commitment and conviction – and in return we open up a whole new world of flexibility around where, when and how you work.

It’s an exciting time to be part of Amplience. We have new leadership, new goals and new opportunities. So let’s find out where you fit in…

And if you’re still wondering what we actually do…

Amplience is the AI Content company that brings together data, performance insights and generative AI. We help 400+ of the world’s biggest brands, from Liberty and Mulberry, to Argos and Crate & Barrel, deliver persuasive content for every shopping context, fuelling truly personalized and connected experiences.

Key Responsibilities

Assist the Head of People & Culture, EMEA with the end-to-end recruitment process, including job postings, screening candidates, conducting interviews, and making hiring recommendations.
Help to collaborate with hiring managers to identify staffing needs and develop effective recruitment strategies.
Manage daily HR administrative tasks, including employee onboarding, off-boarding, and personnel file maintenance.
Ensure accurate and reliable management of HRIS data.
Prepare and distribute HR-related documents such as contracts, offer letters, and HR policies and procedures
Process employee changes, such as promotions, transfers, and terminations, promptly
Prepare HR-related reports and metrics to support data-driven decision-making.
Serve as the primary point of contact for employees' inquiries, concerns, and grievances and provide timely and effective resolutions.
Provide guidance and support to managers on handling employee performance issues, including performance improvement plans and disciplinary actions.
Mediate conflicts and disputes between employees and management to facilitate positive outcomes and maintain a productive work environment.
Assist with performance management processes, including goal setting, performance reviews, and employee development planning.
Support training and development initiatives by identifying training needs, coordinating training programs, and tracking employee development activities.
Stay current on HR trends, best practices, and legal requirements to ensure compliance and effectiveness in HR operations.
As directed, research and undertake specific projects and initiatives.
Serve as a contingency for Global payroll operations.
Ability to travel up to 10% of the time to our Manchester and Middlesbrough offices.

Skills Knowledge and Expertise

CIPD Level 3 qualification is a must, and/or working towards CIPD Level 5.
A minimum of 3 years of experience as an HR Generalist is a must.
Excellent communication and interpersonal skills, with the ability to build effective relationships at all levels of the organisation.
Strong knowledge of UK employment laws and regulations
Experience in the US and international HR would be desirable for this role.
Strong attention to detail and organisational abilities
Proven problem-solving and conflict-resolution abilities.
Ability to handle sensitive information with discretion and maintain confidentiality.
Highly collaborative and adaptable approach, cultivating an environment of trust, inclusion, and belonging.
The ability and willingness to ask questions about ways to tackle processes and programs.
Ability to work independently and collaboratively in a fast-paced environment.

About you
Competencies/Abilities

We have a long list of projects in mind. Still, we aren’t looking for someone to head-down execute on that list—we want someone to bring an independent point of view on what people initiatives we should prioritise and notice opportunities (large and small) to improve our team and organisation.
You are flexible, have excellent communication skills, and possess a drive to succeed.
You have solid time management and multi-tasking skills.
You thrive in a fast-paced environment, easily handle ambiguity, and enjoy a challenge.
You have a passion for innovative people solutions and process improvements.
You know when processes enable scale and when we should weigh people over processes.
You have high integrity and dependability with a strong sense of urgency and accountability.
You are willing to raise your hand for help or provide support.
You have keen attention to detail and can maintain data through process controls and auditing.
Most importantly, you enjoy teamwork and collaboration with talented individuals.

Benefits

So what’s in it for you? Aside from using some great technologies and working with smart friendly people who are very generous with their knowledge, we have a great set of benefits to recognise everybody’s individual needs.

Competitive Salary
25 days Holiday Allowance
Length of Service Holidays
Option to Purchase Additional Holidays
Birthday Off
Quarterly Company Wide Recharge Day
Flexible Working Arrangements
Freedom Friday
Employee Assistance Programme
Company Pension Scheme
Enhanced Maternity & Paternity Policies
Charity/volunteer Hours
Life Assurance Policy
Ride to Work Scheme
Season Ticket Advance Loans
Employee Discount Programme

Amplience UK Ltd. / Amplience, Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Amplience fosters a business culture where ideas and decisions from all people help us grow, innovate, create and be relevant in a rapidly changing world.

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In terms of career opportunities and vacancies, we will only use:https://www.amplience.com/careers/
https://careers.amplience.com/

Amplience will never use third party messaging services such as Telegram, WhatsApp, Messenger, Snapchat, WeChat, etc. to communicate with you.If you are using any other website or messaging application, even if it looks like Amplience, then it will likely be fraudulent. In which case, please notify us at: infosec@amplience.com.

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About Amplience

Amplience is an API-first, headless CMS and DAM in one: a unified platform for commerce content that does everything you need it to. Organize, find and enrich all your assets from a central library. Optimize and automate your product media, images and videos.

Plan, schedule, produce and deliver customer experiences. Do it all from the same platform.

And do more of it. Better, and faster, than ever.

Our Hiring Process