Summer Summit Session With Harry Rosen
How Harry Rosen Is Putting Customers First With Headless Commerce
Watch The Session
2:07 — Introduction to Harry Rosen
3:48 — The business pain-points and technical challenges before the move to headless
5:16 — The business case for headless
7:30 — Why headless?
9:14 — How do you translate a physical store experience to a digital platform?
12:47 — Creating a personalised customer experience
20:41 — What organisational changes were made to make the transition to digital a reality?
24:19 — Finding the right technology partners
33:32 — Business lessons learnt
36:33 — Demo
Amplience Summer Summit | Technical Deep Dive
Technical Deep-Dive: Under the Hood of a Customer First Experience
Customer First Experience with Crate & Barrel
How Crate & Barrel makes customer first experiences a reality for eCommerce teams with the integration of content and commerce.