Amplience Summer Summit
Customer-First Commerce Experiences
- How Harry Rosen is putting customers first with headless commerce
- Business User Session: Making customer first experiences a reality for eCommerce teams with Crate & Barrel
- Technology Session: Technical deep-dive: under the hood of a customer-first experience
The world of retail was already changing before Covid-19, now the need for change is unstoppable. Creating great customer-first experiences is more important than ever. Hosted by Amplience and sponsored by commercetools and Myplanet, we explored the effects of Covid-19 on the retail landscape, delved into customer case studies, explored how to create the best possible customer-first commerce experiences, and how a headless architecture might be the way to do it.