New Experience Horizons

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Creating Market-Leading Digital Customer Journeys

With a history spanning over 100 years, UK online retailer The Very Group know what it takes to transform their brand to make it meaningful for their customers. Hear from Paul Hornby, Digital Customer Experience Director at The Very Group, as he joined the lineup for New Experience Horizons: Building Modern Commerce Experiences Without Limits.

Omnichannel at Currys (Dixons Carphone Group)

As Omnichannel Transformation Director at Dixons Carphone, a leading omnichannel retailer operating over 800 stores and 16 websites in 7 countries, Vin Palat knows what it takes to deliver customer experiences shoppers will love across all channels. Hear from Vin, as she joined the lineup for New Experience Horizons: Building Modern Commerce Experiences Without Limits.

Missguided: A Composable Commerce Approach

Tim Jacobs is Head of Digital Solutions at Missguided, a global online fashion powerhouse dropping up to 1000 new styles every week. He has led their digital transformation project, and now knows what it takes to deliver ROI (and quickly) through a MACH approach. Hear from Tim as he discusses Missguided’s eCommerce journey and making sense of composable commerce.

Fireside Chat: Disrupting Retail

Join Jenny Fleiss, Entrepreneur and Founder of Rent the Runway & Jetblack and Rory Dennis, Co-founder and General Manager at Amplience as they explore what it looks like to create a disruptive business model.

Panel Discussion: MACH Commerce Experiences

Hear commerce technology practioners, GAP, Bounteous and Huge, discuss digital transformation and share learnings and best practices when adopting a MACH-based architecture.

Modern Mobile Commerce Experiences in the Middle East

Hear from Azadea as they explore the challenges in the Middle East from population demographics, technological penetration, and the influence of social media.

Creating consistent omni-channel shopping experiences

Exploring Landmark’s content production process, team squad structure and challenges over the past 18 months.

360 degree digital transformation of a global B2B beauty & cosmetics company

From conception to implementation, hear from Cosnova on creating a collaborative digital consumer experience in a complex B2B2C multi-brand infrastructure.

Defining and achieving world-class modern commerce experiences

Hear from Divante as they explore what good looks like from a business and service provider perspective, and how to navigate technological transitions

Achieving business success through technology in the travel industry with Ubique Digital

Hear from Ubique Digital as they cover the changes in the travel industry over the past few years, expectations for the future, and how to approach aligning your technology to provide business success

Setting teams up for success in the online experience era

Retail has been driven online - the importance of a mature and effective digital presence has grown exponentially the last few years. Hear why and how Crate & Barrel evolved their content production approach for success in the new world.

Panel Discussion: Modern Commerce Experiences

Hear commerce technology thought leaders, Commercetools, Algolia, Currys. Missguided and The Very Group, discuss what constitutes a modern commerce experience and share trends, learnings and best practices, hosted by James Brooke. Amplience CEO & Founder.

Modular Content: The Key To Customizing Experiences At Scale

Join Forrester analyst Ryan Skinner as he looks at three approaches that reflect the value and get the organization onboard – localization strategies, performance or cross-channel presentation, personalization – and how to apply them.