Omnichannel at Currys (Dixons Carphone Group)
New Experience Horizons
As Omnichannel Transformation Director at Currys (Dixons Carphone), a leading omnichannel retailer operating over 800 stores and 16 websites in 7 countries, Vin Palat knows what it takes to deliver customer experiences shoppers will love across all channels. Hear from Vin, as she discusses Currys omnichannel journey so far and how they are prepping for the future.
What is Covered:
What Omnichannel means to Currys
How the team are seamlessly connecting experiences and conversations across all channels for both customers and colleagues
Their Omnichannel journey so far and how they are prepping for the future
