Omnichannel at Currys

With Currys (Dixons Carphone Group)

What is Covered:

  • What Omnichannel means to Currys
  • How the team are seamlessly connecting experiences and conversations across all channels for both customers and colleagues
  • Their Omnichannel journey so far and how they are prepping for the future

New Experience Horizons

As Omnichannel Transformation Director at Currys (Dixons Carphone), a leading omnichannel retailer operating over 800 stores and 16 websites in 7 countries, Vin Palat knows what it takes to deliver customer experiences shoppers will love across all channels. Hear from Vin, as she discusses Currys omnichannel journey so far and how they are prepping for the future.

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