Video: Future of Retail 2022 | James Brooke Interview

Watch Amplience CEO and founder James Brooke discuss the ins and outs of experience management and what it means for modern retail brands

Why Customer-First Digital Experiences Are Everything

In Business Reporter’s recent Future of Retail campaign, journalist Ashley Blake sat down with Amplience founder and CEO James Brook to talk all things experience management.

But what is experience management and how does it compare to content management? Why should businesses see it as an integral part of what they do? And how can you make a success of it?

This video answers all these questions and more.

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Read the Full Future of Retail Report

Hear from some of the leading voices in modern retail and commerce technology, including an article by Adam Sturrock on the current and future state of experience management.