Omnichannel, Composable and How to Win with AI

Amplience and ChangeCX, An Icreon Company.

We caught up with ChangeCX, An Icreon Company at the MACH Haus during NRF 2024 to delve into the dynamic world of omnichannel retail, composable commerce, and what the future looks like for brands and retailers with AI. Gain an understanding of what ChangeCX do and how they collaborate with Amplience, and discover the unique value our partnership offers.

What you’ll learn:

  • How ChangeCX and Amplience work together to support customers on their digital transformation journeys.

  • The evolving retail landscape and the importance of a cohesive brand strategy across all touchpoints.

  • Understand MACH capabilities and benefits and how brands can capitalize on the opportunities.

  • The role of AI as a force multiplier, enhancing human productivity and efficiency.

  • How AI empowers brands and retailers to react to market and cultural shifts, enabling the delivery of fast, relevant and seamless shopping experiences.


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