People & Culture Associate

Department: People and Culture

Employment Type: Full time

Location: London, UK

We’re here to rid the world of bad shopping experiences.

It’s a bold aim, and one that needs both a dynamic team and a very different way of working.

That’s why we want people who can weave their unique skills, experience and character into a global team that learns, shares, grows and succeeds together.

Our people are all stewards of the business, helping us to win through care, commitment and conviction – and in return we open up a whole new world of flexibility around where, when and how you work.

It’s an exciting time to be part of Amplience. We have new leadership, new goals and new opportunities. So let’s find out where you fit in…

And if you’re still wondering what we actually do…

Amplience is the AI Content company that brings together data, performance insights and generative AI. We help 400+ of the world’s biggest brands, from Liberty and Mulberry, to Argos and Crate & Barrel, deliver persuasive content for every shopping context, fuelling truly personalized and connected experiences.

What to Expect

As our People & Culture Associate, you’ll provide vital support to the Head of People and help ensure the smooth running of our day-to-day People operations. This role is ideal for someone with a strong HR foundation who enjoys being involved in a broad range of HR activities—from recruitment coordination and onboarding to systems administration, employee lifecycle support, and assisting with people projects.

You’ll be part of a small but busy team, gaining exposure to global ways of working while contributing to the delivery of high-quality, people-focused support.

Key Responsibilities

What You’ll Do

People Experience & Operations

Support onboarding and offboarding activities, making sure every employee experience is smooth, engaging and accurate
Maintain accurate employee data in our HRIS (HiBob) and ensure personnel files are kept up to date
Prepare HR documentation, including contracts, offer letters, and employee changes
Process employee changes such as promotions, transfers, and terminations
Help monitor HR inboxes and act as a first point of contact for day-to-day queries

Recruitment & Talent Coordination

Support the end-to-end recruitment process, including job postings, scheduling interviews, and communicating with candidates
Liaise with hiring managers to ensure a smooth and inclusive hiring process.
Maintain candidate data and recruitment records accurately.

People, Programs & Projects

Assist with employee engagement initiatives such as surveys and internal communications.
Support policy updates, documentation reviews and internal knowledge base maintenance

Payroll & Benefits Support

Provide data and documentation to support monthly payroll processing
Assist with benefits enrolment and liaise with providers as needed
Serve as backup support for payroll operations when required

Skills Knowledge and Expertise

CIPD Level 3 (or working towards); Level 5 is a bonus
2–4 years’ experience in an HR coordinator, assistant or generalist role
A strong understanding of core HR processes, with working knowledge of UK employment law
Experience using HRIS systems (ideally HiBob or similar)
Excellent organisational skills and high attention to detail
Proactive mindset with a willingness to roll up your sleeves
Strong communication and interpersonal skills—you’re comfortable working with people at all levels
Able to handle confidential information with sensitivity and discretion
Curious, adaptable and always looking for ways to improve the way things work
Experience in a global or US-based environment is a plus, but not essential.

What Success Looks Like

You keep our HR processes running smoothly and with heart
You spot opportunities to improve how we support our people and aren’t afraid to suggest them
You take ownership, follow through and deliver with care
You grow in confidence and capability, and become a trusted go-to person for People support in the business

Benefits

So what’s in it for you? Aside from using some great technologies and working with smart friendly people who are very generous with their knowledge, we have a great set of benefits to recognise everybody’s individual needs.

💼 Core Financial Benefits

Pension Scheme

· Auto-enrolled after 3 months' service

· Salary sacrifice scheme to maximise tax efficiency

· 5% employee contribution, matched by 5% from Amplience

· Pension broker: Titan Group (offers financial advice)

· Pension provider: Aegon (moved from Aviva in 2024)

Discretionary Bonus Scheme

· Up to 10% of base salary

· Linked to company performance

🧘‍♂️ Time Off & Leave

Annual Leave

25 days paid holiday as standard

Length of Service Entitlement

3+ years continuous service | 26 days annual leave entitlement
4+ years continuous service | 27 days annual leave entitlement
5+ years continuous service | 28 days annual leave entitlement
6+ years continuous service | 29 days annual leave entitlement
7+ years continuous service | 30 days annual leave entitlement

Enhanced Maternity Leave

· 12 weeks full pay

· 12 weeks at 50% pay

· 15 weeks at statutory maternity pay (SMP)

· 13 weeks unpaid

Enhanced Paternity Leave

· 2 weeks full pay

Sick Pay

· Up to one month’s full pay per calendar year (at company discretion, with medical certificate)

Study Leave

· 5 days for employees on accredited long-term courses (12+ months)

Birthday Leave

· One paid day off during your birthday month

Company-Wide Recharge Days

· One day off per quarter for the whole business – rest, recharge, and reset

🧑‍💻 Flexible Working

· All roles are laptop-enabled

· Working arrangements agreed with your line manager

· Freedom Fridays: Finish early on Fridays to support work-life balance (full-time employees only)

🎁 Additional Perks

Holiday Buy Scheme

· Purchase up to 5 extra days per year, repaid through salary deductions

Cycle to Work Scheme

· Save on bikes & accessories via tax-efficient payments (Blackhawk Network)

Tech Scheme

· Purchase tech items and spread the cost over 12 months via salary deduction (Blackhawk Network)

Season Ticket Loan

· Advance loans available for travel tickets, repaid via payroll

Charity/Volunteer Days

· Up to 3 paid days a year for volunteering or charity work

Payroll Giving (CAF – Give As You Earn)

· Tax-free donations to UK charities, directly from your salary

🤝 Recognition & Referral

Employee Referral Bonus

· £1,200 / €1,400 / $1,500

· 50% paid at 4 months, 50% at 7 months post-hire

Amplience UK Ltd. / Amplience, Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Amplience fosters a business culture where ideas and decisions from all people help us grow, innovate, create and be relevant in a rapidly changing world.

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About Amplience

Amplience is an API-first, headless CMS and DAM in one: a unified platform for commerce content that does everything you need it to. Organize, find and enrich all your assets from a central library. Optimize and automate your product media, images and videos.

Plan, schedule, produce and deliver customer experiences. Do it all from the same platform.

And do more of it. Better, and faster, than ever.

Our Hiring Process

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