Customer Success
After Go-Live, We Keep Going
Keep succeeding way beyond going live with continuous expert support from our Customer Success team.
How We Work Together
Success Planning
During onboarding you’ll be introduced to our talented Customer Success team, who will discuss and document your objectives and recommend ways to best empower your team and hit your goals.
Strategic Consultation
We’ll hold regular strategic reviews to measure progress against success plans, share best practice advice and offer strategic consultations for you to preview new feature demos and feed back to our Product Owners.
Ongoing Optimization
We partner with customers to ensure you’re getting the maximum value from the platform. You can also improve content production and performance with feature audits to optimize operations.
Learn More From Our Customer Success Team
The reason why so many of our customer relationships have lasted so long is simply because we deliver success, and we deliver it consistently. We maximize ROI. We add commercial value. We help every customer get precisely what they need from the platform. We dedicate ourselves, entirely, to helping them win.
Michael Badamo Global Director, Customer Success, Amplience
Learn More About Our Success Plans
We offer a range of success plans with increasing levels of service and expertise.