The details you need to know:

  • Tuesday, October 5th
  • Starting at 1pm BST
  • Science Museum, South Kensington, London, UK

Tuesday, October 5th - Science Museum, London, UK

We are on the cusp of a new era in commerce experiences. An era that promises a digital-first and customer-centric future. The winners will set new standards of excellence in omnichannel, personalization-at-scale, and seamlessly integrate content and commerce to create real differentiation.

New approaches to digital experience technologies like MACH (Microservices, API-first, Cloud-native and Headless) and composable are reducing costs, increasing agility and enabling the digital transformation initiatives that will define the most powerful future experiences.

Whether you have already started along the path of digital business transformation, or are seriously thinking about it, we have assembled some of the sharpest minds, and will be talking through the frameworks, ideas, best practices, examples, and the mentality you need to be successful.

We’ll be joined by guest speakers, including British physicist Brian Cox, as well as host of industry experts, including Forrester’s Principal Analyst Ryan Skinner.

Now all you need to do is register your interest. Physical spaces are limited, but no worries, you can join us virtually as well.

See you there.

Professor Brian Cox


Ryan Skinner

Principal Analyst, Forrester

Paul Hornby

Digital Customer Experience Director, The Very Group

Tim Jacobs

Head of Digital Solutions, Missguided

Vin Palat

Omnichannel Transformation Director, Dixons Carphone Group

James Dye

UK Commercial Director, commercetools

David Barth

Sr. Director of Alliances

James Brooke

CEO & Founder, Amplience


1:00 - 1:30pm BST
1:30 - 1:45 BST
1:45 - 2:25pm BST
2:25 - 2:50pm BST
2:50 - 3:10pm BST
3:10 - 3:35pm BST
3:35 - 4:00pm BST
4:00 - 4:45pm BST
4:45 - 5:15pm BST
5:15 - 6:30pm BST
Session Title
Check-in & Lunch
Introduction: We Are in the Age of Experiences
Keynote Presentation
Creating Marketing - Leading Digital Customer Journeys
Omnichannel at Currys (Dixons Carphone Group)
Missguided: A Composable Commerce Approach
Panel Discussion: Modern Commerce Experiences
Forrester: The Key to Customizing Experiences at Scale
Closing Remarks & Drinks Reception
James Brooke
Brian Cox
Paul Hornby
Vin Palat
Tim Jacobs
David Barth, James Dye, James Brooke
Ryan Skinner
James Brooke

Register Now

New Experience Horizons 2021