Amplience Summer Summit

Customer-First Commerce Experiences

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The world of retail was already changing before Covid-19, now the need for change is unstoppable. Creating great customer-first experiences is more important than ever. We recently hosted the "Amplience Summer Summit: Customer-First Commerce Experiences", hosted by Amplience and sponsored by commercetools and Myplanet.

Together we explored the effects of Covid-19 on the retail landscape, delved into customer case studies, explored how to create the best possible customer-first commerce experiences and how a headless architecture might be the way to do it.

SESSIONS

Introduction

James Brooke, Co-Founder & CEO, Amplience

How Harry Rosen is Putting Customers First with Headless Commerce

Ian Rosen, Vice President, Digital & Strategy, Harry Rosen; Kelly Goetsch, Chief Product Officer, commercetools; Katherine Jones, Director, Platform Strategy, Myplanet; and Thom Armstrong, Vice President, Solutions, Amplience

Making Customer-First Experiences a Reality for eCommerce Teams with the Integration of Content and Commerce

Melissa Liotus, Director of eCommerce Marketing & Merchandising, Crate & Barrel; Katie Patt, Manager of eCommerce Brand Marketing, Crate & Barrel; James Conroy, Senior Interactive Developer, Crate & Barrel; James Brooke, Co-Founder & CEO, Amplience; and Rory Dennis, Co-Founder & GM, Amplience

Technical Deep Dive: Looking Under the Hood of a Customer-First Experience

Tori Hall, Technical Trainer, commercetools; Katherine Jones, Director, Platform Strategy, Myplanet; Lauro Araujo, Frontend Developer, Myplanet; and Thom Armstrong, Vice President, Solutions, Amplience

Ian Rosen

VP, Digital & Strategy, Harry Rosen

Melissa Liotus

Director of eCommerce Marketing & Merchandising, Crate & Barrel

Katie Patt

Manager, eCommerce Brand Marketing, Crate & Barrel

James Conroy

Senior Interactive Developer, Crate & Barrel

James Brooke

Co-Founder & CEO, Amplience

Thom Armstrong

VP Solutions, Amplience

Kelly Goetsch

Chief Product Officer, commercetools

Katherine Jones

Director, Platform Strategy, Myplanet

Rory Dennis

Co-Founder & GM, Amplience

Lauro Araujo

Frontend Developer, Myplanet