Key Benefits

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Take advantage of social proof with compelling customer images

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Increase conversions with more credible product images

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Reduce content production costs by using user generated images

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Increase social media campaign productivity and ROI

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Internationalize social content for all markets

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Mobile-first responsive players work cross-device

The UGC solution forms part of the overall Amplience offering, rather than acting as a standalone feature. This means that users have all the benefits that Amplience’s Retail Engagement platform provides, as well as bringing the curation and publication of social content into one simple workflow.

Retailers can automate the placement of social content in product and landing pages and combine this content with pre-integrated commerce feeds to create the perfect blend of branded and user-generated content.

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The Amplience UGC viewers are completely customizable. The viewer Software Development Kit (SDK) enables retailers to display social content in custom layouts across any page type. This SDK is built to be mobile-first, enabling content teams to quickly build responsive designs and media viewers, ensuring flexibility and extensibility.

The Amplience solution allows users to extend and scale social content across different international locations. Images can be enriched with localization information to create localized shoppable content. Retailers can then be confident that they are building experiences that are truly relevant for any visitor.

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Amplience User Generated Content also draws on Amplience’s event-based analytics to provide users with a view on every customer engagement with content throughout the journey. As part of the Amplience platform, it also delivers best-in-class 99.99% content delivery SLAs and is supported by a dedicated Customer Success team.

Amplience’s UGC tools give brand marketers, merchandisers, and content professionals the ability to integrate high value customer images into their customer experience strategy – all from a single platform. Fresh, exciting experiences can be built in real time, and optimized to drive conversions for your customers.

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Key Features

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Automatically ingest content from major social platforms for curation

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Enable customers to upload content directly to platform

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Moderate content with a simple accept/reject mechanism

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Enrich images with one or more product SKUs or destination URLs

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Curate, track, and publish multiple UGC streams

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Configure pre-built carousels and create custom players with the SDK

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Automate the publication of approved media to product detail pages

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Advanced event-based analytics for all user interactions, tracked to basket

Resources

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UGC Solution Sheet (PDF)

Learn more about the Amplience Social and User Generated Content solution.

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Amplience Content Authoring

Learn more about the wider Amplience Content Authoring solution here.

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The Social and User Generated Content solution is part of the Amplience Retail Engagement platform; a unified platform for digital content and media production.

More about the Retail Engagement platform

Request a Demo

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e-mail

contact@amplience.com

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United States

Call toll free 866 623 5705
or +1 917 410 7189

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Europe

Call +44 (0)207 426 9990