As an Amplience customer, you will be assigned a Solution Consultant, who is charged with helping you get the maximum value from our service.

Your dedicated Solutions Consultant will:

  • Work with you and your team to get you live with a solution that aligns to your initial business objectives
  • Continuously measure how well you using content across digital channels
  • Benchmark content performance against your competitors using our Big Content Index, and share best practice to help you improve
  • Provide you with guidance on how to get the most from your solution and address your training needs

Alongside these strategic reviews from our Solution Consultants, we also have a 24/7 support desk, who will be on hand to help you at any time.


The Amplience team has delivered successful implementations for all kinds of customers and infrastructures. We’ll listen to your requirements and agree on a solution that gets you up and running as quickly as possible, working closely with your team and your partners. Our internal QA and Deployment team will ensure that the implementation meets our standards, and yours.

Our team has lots of experience migrating customers onto the Amplience Retail Engagement platform from solutions such as Adobe® Scene7®.

The Big Content Index Scoring System

We use the unique Big Content Index to continuously assess your content performance – which includes benchmarking you against your key competitors, and providing guidance on ways to improve your content strategy.

  • Score: We regularly benchmark, to assess how well you use content compared with other retailers in your sector.
  • Consult: We’ll work with you to design a set of initiatives that will help improve your content performance, and therefore your content score – to help maximize the return on your content investments.
  • Train: We’ll train you on how to use the Amplience service to deliver on these initiatives.
Find out more

Our Customer Success team implements tailored solutions with the Amplience Retail Engagement platform; a unified platform for digital content and media production.

More about the Retail Engagement platform

Request a Demo


United States

Call toll free 866 623 5705
or +1 917 410 7189


Call +44 (0)207 426 9990